Designing Powerful Online Meeting Experiences

Most folks have adjusted to the new normal of online meetings. Unfortunately, that means that many have accepted “good enough” by creating mediocre experiences. We know folks can do better. With some careful planning, an online meeting can excite and energize participants.

Giving Up Control to Build a Learning Culture in a Healthcare System

A case of strategy development through participation in a large, complex organization.  Few other industries have the potential to impact life and death as much as the healthcare sector.  Healthcare organizations that don’t provide sufficient attention to learning, improvement, and growth put their patients’ safety and well-being at risk. A team I led facilitated an 18-month process to enhance learning within a 40-location healthcare system with over 12,000 employees that faced unprecedented changes due to internal and external pressures.  The CEO wanted to make learning “everyone’s business,” as opposed to trainer-centric.  The… Read More

How to Respond to Employee Activism

Many employees want to do meaningful work and they want their employer to either support or align with their values and identities.  When that doesn’t happen, employees generally have three choices: leave the organization, try to bring change within the organization, or just shut up and deal with it.  The last option is probably the worst  for the employer because it leads to lowered employee engagement. I recommend providing a relief valve that allows for employees to express themselves when they rise up against a decision or organize themselves to advocate for… Read More

Picking the Perfect Location for an Off-site Retreat or Meeting

I recently co-facilitated a strategic planning session at a beautiful location in the Sonoma Region of California.  When I arrived, the venue appeared to be perfect: serene grounds and attractive well-maintained facilities.  However, the venue had never been used for a business retreat or meeting.  It normally serves as a wedding venue.  When I walked into the large room for the meeting, I thought “this is perfect.”  The room had expansive windows with lots of natural light, high vaulted ceilings, and hardwood floors.  It looked like an ideal location for a retreat…. Read More