How do public sector employees successfully seek LGBT-friendly changes in their workplaces? I conducted a case study of a 20-year effort to attain domestic partner benefits in one large state university system. The public sector has always lagged behind large private sector employers in offering employee benefits and other policies that are equitable for LGBT people. Part of that study looked at how employees educated the public, state officials, other employees, administrators, and board members to support the changes. The four most relevant findings for others seeking such changes in public sector organizations… Read More
As telecommuting has become a fixture in many workplaces, some have started to look for alternatives. There’s a yearning for somewhat regular face-to-face interaction and a need for spaces that foster creativity and idea sharing. Traditionally, such sharing has been spawned through chance encounters at the “water cooler,” talking in the hall, or talking in the breakroom.
With online learning in professional settings for adults, instructors often wonder whether their less experienced students feel comfortable participating. A study I conducted several years ago suggested that in online professional development courses, novices were actively observing online discussions but made few contributions. In other words, novices “participated,” but were in the background. However, this new research I conducted
Online course offerings are a major part of community colleges’ workforce development efforts. These courses are key in providing access for people who need job training, but cannot attend traditional face-to-face programs either because the program isn’t offered in their geographic area or because of work/family commitments.
The flow or transfer of knowledge is critical in a decentralized franchisee organization. In these organizations, innovation often happens at the local, franchisee level. Tacit knowledge is the informal implicit knowledge
Polly LaBarre writes in the Harvard Business Review Blog about a leadership development program that brings about organization change by transforming “the hearts and minds of people” rather than “changing systems and processes.” This program, from biotech firm Genentech, utilizes four principles
Community colleges in the United States have become major providers of human resource development services, particularly through offering workforce development training to local employers. The addition of workforce development services to community colleges is a fairly recent phenomenon. Some see workforce development efforts as diluting community colleges’ historic mission of providing affordable and accessible opportunities for students to transfer to four-year institutions.