Needs assessment can be used to determine what factors are causing a problem. Can it also be used to improve organizational learning?
How do franchise organizations build momentum around change and an atmosphere of trust? Franchising brings a unique set of challenges in achieving organizational change. The main challenge is that franchise organizations actually consist of various firms (called franchisors and franchisees). One solution is fostering a healthy relationship with franchisees through franchise advisory boards. At their best, franchise associations and advisory boards help ensure that franchisee voices are heard and that collaborative relationships exist between the franchisor and franchisees.
Where is it hardest to be a leader? A major company attempting a comeback… a huge conglomerate like General Electric…leading major government agencies? In an article in Forbes, Rob Ashgar claims that the toughest leadership job isn’t being head of one of America’s major companies, but rather being the president of a major university. Continue reading
As telecommuting has become a fixture in many workplaces, some have started to look for alternatives. There’s a yearning for somewhat regular face-to-face interaction and a need for spaces that foster creativity and idea sharing. Traditionally, such sharing has been spawned through chance encounters at the “water cooler,” talking in the hall, or talking in the breakroom. Continue reading
With online learning in professional settings for adults, instructors often wonder whether their less experienced students feel comfortable participating. A study I conducted several years ago suggested that in online professional development courses, novices were actively observing online discussions but made few contributions. In other words, novices “participated,” but were in the background.
However, this new research I conducted Continue reading