Organizational Change in Franchises through Advisory Boards

How do franchise organizations build momentum around change and an atmosphere of trust with their advisory boards? With my colleague and former doctoral student, Dr. Denise Cumberland, we published an article presenting a framework for these boards. Basically, the model considers the competing emphases affecting the franchisor–franchisee relationship and the roles for human resources and organization development (HROD) professionals.

Does Lack of Professional Experience Discourage Participation in Online Learning Settings?

With online learning in professional settings for adults, instructors often wonder whether their less experienced students feel comfortable participating.  A study I conducted several years ago suggested that in online professional development courses, novices were actively observing online discussions but made few contributions.  In other words, novices “participated,” but were in the background. However, this new research I conducted Rod GithensRod specializes in innovation, design, and strategy through his consulting work and as a professor at University of the Pacific.  He helps leaders get results through using innovation and creativity processes, strategy… Read More