A case of strategy development through participation in a large, complex organization.  Few other industries have the potential to impact life and death as much as the healthcare sector.  Healthcare organizations that don’t provide sufficient attention to learning, improvement, and growth put their patients’ safety and well-being at risk. A team I led facilitated an 18-month process to enhance learning within a 40-location healthcare system with over 12,000 employees that faced unprecedented changes due to internal and external pressures.  The CEO wanted to make learning “everyone’s business,” as opposed to trainer-centric.  The… Read More