Sometimes higher education truly has its collective head in the sand. Institutions have left themselves vulnerable to collapse during a long-term campus closure, despite increased risk from extreme weather events and other unexpected catastrophes. I talked with representatives from across the county to understand their preparedness for an extended campus closure. Their responses illuminate the need for creative, innovative approaches to campus and workplace policies.
Many employees want to do meaningful work and they want their employer to either support or align with their values and identities. When that doesn’t happen, employees generally have three choices: leave the organization, try to bring change within the organization, or just shut up and deal with it. The last option is probably the worst for the employer because it leads to lowered employee engagement. I recommend providing a relief valve that allows for employees to express themselves when they rise up against a decision or organize themselves to advocate for… Read More
Needs assessment can be used to determine what factors are causing a problem. Can it also be used to improve organizational learning? With my colleague, Dr. Denise Cumberland, I was involved in a project that sought to understand if needs assessment could be used as an organizational learning tool, in addition to identifying causes of a problem. We worked with a Fortune 200 quick service restaurant chain and their “broken” new product development process. Data were gathered from multiple stakeholder groups using interviews and a survey questionnaire. Rod GithensRod specializes in innovation, design,… Read More